A few things you should know

Questions and Answers

We make deliveries by Brinks to any country in the world.

You can see the list of countries where the company ship on the checkout page.

In Israel, the shipment is made by Golden Wallet or another shipping company.

- Certainly. It is only possible to pay in cash by self-collection from our offices, by order, by the amount, and according to the statutory terms.

No. Credit card purchases can only be made via wire transfer under the name of the person who opened their account on the site. Thus, the name on the credit card must match the name with which the customer is registered on the site.

you can cancel the deal up to two business days after the deal was made.

An extra 3% fee is charged when you pay by credit card.

This allows us to confirm the customer's order immediately, as opposed to a bank transfer which takes between 2-3 business days until payment appears at the company offices, as well as to prevent changes in the price of the metal sold to the customer.

Certainly. The Golden Wallet company purchases Silver and Gold after a professional representative calls on our behalf. We buy every metal customers wish to sell.

In We perform the following three tests on our goods in order to ensure that they meet our strict quality standards:

Identification of the seller and metal verification at time of purchase.
A statement from the seller confirming that the goods are his and that they do not belong to a third party.
Metals are tested for quality and their actual value is determined.

No, we only accept one payment by Israeli or international credit cards.

Bank transfers and credit cards are accepted. You will not be able to change your payment method once you make payment.

USD and NIS are payable to date.

The use of silver and gold has always been, and will continue to be, a solid investment. Due to the fact that most jewelry is made with these two metals, the value of the consumer is equal to 4 times the metal formation itself. In this regard, investing in metals themselves is always a better and more affordable option. Further, maintaining physical gold may offer financial security against the various risks of other common investment issues such as shares subject to fluctuations caused by unexpected factors such as inflation, changes in security conditions, epidemics, etc. The value of precious metals such as gold increases during times of crisis, as gold has been rising continuously and stable during the last part of the period.

LBMA (London Bullion Markup Association) standards specify these metals.